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Privacy Policy
Learn how we collect, use, and protect your personal information
Privacy at FundedNow
Your privacy matters to us. At FundedNow, safeguarding personal information is an essential part of how we operate. This Privacy Statement describes the information we collect, its purpose, how it is handled, when it may be disclosed, and the measures used to secure your data across our systems and tools.
Policy Coverage
This Privacy Statement applies to all information collected through FundedNow's services, including our website, dashboards, trading systems, mobile applications, customer support, and marketing communications. It also covers offline interactions where this Privacy Statement is referenced.
Consent and Use of Services
Using the Services confirms that you have reviewed and accepted this Privacy Statement and consent to how your information is collected and used. If you do not agree, please discontinue use of the Services. Where legally required, separate consent will be requested for marketing or specific cookie usage.
Collection of Personal Details
Personal information is collected when you register, purchase an evaluation, reach out to support, or request a payout. This can include your name, contact details, date of birth, payment information, identity verification data where applicable, and other information provided during account creation or support requests. We collect only what is reasonably required to operate our Services, confirm account ownership, prevent fraud, and comply with legal obligations.
Automatically Collected Data
We automatically collect technical and usage information when you interact with the Services to ensure stability, security, and performance. This can include IP address, device and browser details, operating system, language settings, access times, pages visited, referral sources, and usage behavior. The data is used to detect potential abuse, troubleshoot problems, and enhance platform functionality.
Use of Cookies
Cookies and related technologies are used to operate essential site features, remember settings, monitor performance, and analyze user interactions with the Services. Cookie controls are available through your browser and applicable consent tools on our website. Some features may be affected if cookies are disabled, though access to most Services will continue.
Third-Party Data Collection
We may obtain information from selected third-party partners to enhance security and provide our Services. These partners may include payment processors, identity verification services, analytics providers, and advertising platforms. Such information is used solely for service operation, fraud prevention, identity verification where required, and platform improvement.
Providing Our Services
We use your information to manage accounts, provide evaluation services, enable platform and dashboard functionality, and support trading operations. This includes sending login details, ensuring service continuity, showing performance metrics, handling requests, and assisting through customer support.
How We Communicate
We use your contact details to communicate essential information related to your account, including login activity, security alerts, policy updates, payout status, and support interactions. Where legally required, consent will be requested before sending marketing communications. You can unsubscribe from promotional messages at any time while continuing to receive operational notifications.
Security and Compliance Measures
We process information to ensure the security and proper operation of the Services. This includes fraud detection, rule enforcement, monitoring prohibited behavior, incident response, and legal compliance. Information may be used to confirm identity for sensitive activities, including payouts and account changes.
Performance and Optimization
Usage data is analyzed to improve platform stability, refine features, personalize parts of the user experience, and support the development of new tools. Analytics help us assess updates, identify issues, and improve service performance.
Use of Service Vendors
We work with carefully selected third-party vendors to support essential functions like payments, communications, hosting, analytics, customer support, and security. These vendors may access information only to the extent necessary to perform their services and are required to protect it appropriately.
Compliance with Law
We may share information to comply with legal obligations, legal proceedings, or enforceable government requests, or to safeguard the rights and security of FundedNow, our users, or the public. Where possible, disclosures are limited in scope and users may be notified in advance.
Transfer of Information
Your information may be transferred if FundedNow undergoes a merger, acquisition, restructuring, or sale of assets. Any transferred data will continue to be subject to safeguards consistent with this Privacy Statement and legal requirements.
Sharing with Your Consent
Information may be shared with third parties when you provide clear authorization. This can include connecting external tools or requesting integrations, in which case only the required data is shared.
Data Protection Measures
We maintain layered security controls, including administrative, technical, and organizational measures, to protect personal information. Our security practices are continuously reviewed and updated to keep pace with emerging risks and operational needs.
Encryption Practices
Sensitive information is protected through encrypted and secure communication channels. Industry-standard encryption is used during data transmission where applicable. Enhanced security controls are in place for critical actions including login access and payout handling.
Restricted Access
Personal information is accessible only to approved personnel with a valid operational need. Role-based permissions, authentication procedures, and monitoring are used to safeguard against unauthorized access.
Incident Management
In the event of a security incident involving personal information, we will promptly assess the situation and take appropriate corrective action. Notifications will be provided to users and authorities as required under applicable laws.
Information Access Requests
You may request confirmation and access to your personal information held by FundedNow, subject to legal requirements and identity verification. Access may be limited where required to safeguard rights, prevent fraud, or comply with the law.
Right to Correct Information
You may request changes to personal information that is incorrect or outdated. Where supported, updates can be made through your account settings. Security-related changes may require additional verification before approval.
Right to Deletion
You may ask for your personal information to be deleted. Certain information may be retained where required by law or necessary for dispute resolution, agreement enforcement, or maintaining transaction and security records.
Rights to Portability and Restriction
Where permitted by law, you may request data portability and object to specific processing activities. You may also request limits on how your information is processed. We handle these requests in accordance with applicable privacy regulations.
How Long We Keep Information
Personal information is retained only for the period necessary to operate the Services, satisfy legal and operational requirements, ensure security, handle disputes, and enforce agreements. The length of retention varies based on the nature and purpose of the data.
Account Data Retention
Account-related information is retained for the duration of an active account. Following closure, limited information may be retained for security, fraud prevention, account recovery, and compliance purposes.
Retention of Transaction Records
We may retain records of payments, payouts, and transaction activity for extended periods to meet auditing, security, legal, and business requirements. All retention follows applicable legal obligations.
Retention of Marketing Data
We retain marketing information until you unsubscribe, revoke consent where required, or request removal. Certain records may be preserved for compliance purposes or to ensure opt-out requests are properly enforced.
Overseas Data Processing
Your information may be handled in countries outside your country of residence as part of service delivery. These countries may have different data protection standards. We take appropriate measures to protect information when it is transferred across borders.
Lawful Transfer Measures
When international transfers are required, FundedNow applies approved mechanisms to ensure data protection. This can include contractual protections, standard contractual clauses, or other legally accepted safeguards.
Jurisdiction-Specific Privacy Laws
FundedNow follows applicable privacy regulations depending on user location, including GDPR in the EU and CCPA or CPRA in California. Privacy rights and requirements may differ across regions.
Updates to This Policy
This Privacy Statement may be revised from time to time to account for changes in services, security measures, legal requirements, or business needs. Updates ensure the policy remains current and appropriate.
Notice of Changes
When significant changes are made, we may provide notice through the Services, email communications, or other appropriate channels. Users are encouraged to review updates regularly to remain informed.
Ongoing Use of Services
Continued use of the Services after updates become effective indicates your acceptance of the revised Privacy Statement, where permitted by law.
Contact for Privacy Matters
For any privacy-related questions, concerns, or requests, please contact the FundedNow team through the contact information available on our website. Identity verification may be required before fulfilling specific requests.
Privacy Point of Contact
Where applicable law requires a Data Protection Officer, FundedNow will ensure a suitable privacy contact is available for handling data protection matters and rights requests.
Supervisory Authorities
You may have the right, based on your jurisdiction, to raise privacy concerns with a relevant data protection authority. Before doing so, we recommend contacting FundedNow to allow us the opportunity to address the matter directly.
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