Welcome tothe Knowledge Base.

We collect personal information that you voluntarily provide to us when you register on our platform, express interest in obtaining information about us or our products, participate in activities on the platform, or otherwise contact us. This includes your name, email address, phone number, mailing address, payment information, and trading account details. We also automatically collect certain information when you visit our platform, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our platform.

We use the information we collect to facilitate account creation and authentication, process your transactions and manage your trading accounts, send you administrative information such as updates to our terms and policies, respond to your inquiries and provide customer support, analyze usage patterns to improve our platform and services, comply with legal obligations and regulatory requirements, and detect and prevent fraudulent activities or unauthorized access to your account.

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. We may also share information with business partners to offer you certain products, services, or promotions. Additionally, we may disclose your information where required by law or to comply with legal process, to protect and defend our rights or property, or in connection with a business transfer such as a merger or acquisition.

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption of data in transit and at rest, regular security assessments and penetration testing, access controls and authentication mechanisms, and employee training on data protection practices. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete your personal data, the right to object to or restrict certain processing activities, the right to data portability, and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside of our primary operating country and choose to provide information to us, please note that we transfer the data to our servers and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information. If we make material changes to this policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our platform.

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at privacy@fundednow.com. You may also reach our Data Protection Officer at dpo@fundednow.com for any data protection related inquiries. We aim to respond to all legitimate requests within one month.